Tel: 01372 841100
IT support and maintenance
Up to 39 weeks training plus an Employment Development Placement
Course description
This course is based on the NVQ Installing & Supporting IT Systems, but it also gives you more ‘hands-on’ experience in upgrading and maintaining computers.
Pre-entry Requirements:
Reasonable standard of numeracy and good comprehension and literacy skills, plus manual dexterity required. You will need to be able to lift and move computer equipment. A College assessment will be undertaken.
Course Content:
Using your IT skills you will learn about fault diagnostics, software installation and support and how to identify and replace defective components.
What skills will I learn?
- How to support a wide range of IT hardware.
- How to support a variety of Windows™ software, e.g.: Word processing, Graphics etc.
- Desktop publishing & Internet.
- Modern networked computer systems.
What Qualifications can I get?
City and Guilds 4324-01 – Level 1 NVQ for IT Practitioners
City and Guilds 4324-02 - Level 2 NVQ for IT Practitioners
City and Guilds 4324-03 – Level 3 NVQ for IT Professionals
A+ or Net+ training is available for suitable candidates.
Employment Opportunities:
You can find employment in a variety of organisations including corporate companies, the retail industry and Local Government on the Help Desk or in the IT Support Department. You may choose self-employment. Your Employment Development Manager will help you make the right connections.
How do I get on the course?
- Are you unemployed and have a disability? If YES, then …
- Make an appointment to see your Disability Employment Adviser (DEA) at your local Jobcentre Plus office.
For an invite to an Open day call Angela Webb
Marketing Coordinator 01372 841152 angela.webb@qetc.org
Success Story
Leigh - now employed by his local laptop specialists...
*Qualifications may change to keep in line with current industry requirements
