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Clinical Triage Practitioner

Reference number:



Leatherhead, Surrey


£35,392 – £45,996 (pro rata depending on experience)


30 part time (37.5 full time)

Closing date:

Sunday July 28, 2024


QEF is a Surrey based charity committed to providing life-transforming services that enable people with disabilities to increase their independence and achieve their goals in life.
QEF Care and Rehab Centre (CRC) is a state of the art 48 bedded rehab centre. We offer four different client pathways to include Neuro Rehabilitation, General Rehabilitation, Complex Neurological Care and Out Patient / Respite Services


The main purpose of the role is to work as an autonomous practitioner within the QEF Care and Rehabilitation Centre working closely with acute services, GPs and those who refer clients for consideration to our inpatient rehabilitation services.
You will be responsible for fulfilling the service clinical triage requirements and will need to undertake assessments of clients with a range of clinical presentations, many of which will have a neurological diagnosis or condition.
You will need to use specialist clinical reasoning, evidence based practice, enhanced assessment, problem solving and decision-making skills, to identify the client needs, determine suitability for our service and make recommendations on the clinical pathway the client will most benefit from.
This will be a crucial role in the development of a trusted assessor process with those referring into our Care and Rehab Service.


• To be professionally and legally accountable for all aspects for your own and delegated work.
• To work within codes of practice and professional guidelines.
• To undertake specialist holistic rehab assessment (including those with complex presentations and multi pathologies) making use of clinical reasoning skills. This may include face assessment or telephone assessment / triage.
• To control and manage triage calls effectively by using skilled questioning, active listening and excellent verbal communication skills in a calm, professional manner.
• To evaluate patient progress, write reports and assessments and being responsible for the handover
• To effectively communicate with patients, family members, carers and colleagues using tact and persuasive skills. This may involve using skills where patients have difficulties in communication, e.g. hearing loss, diminished sight, depression, aphasia, speech problems, cognitive impairment, behavioural problems and pain
• To work in line with QEF policies and procedures.
• (Full duties in the Job description)


• Actively participating in learning, development and feedback opportunities.
• Promoting QEF’s Equal Opportunities policy.
• Being an active team player.
• Being an ambassador of QEF’s Values and Behaviours.

Everyone Matters, Everyone Works Together, Everyone Makes a Difference

• 25 days annual leave plus bank holidays (pro-rata)
• Pension and Life Assurance
• Westfield Healthcare Cash back scheme and shopping discounts
• Blue Light Card
• Free on-site parking


QEF is proud to be an equal opportunities employer
We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job
Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage at or on 01372841144


Please click HERE to upload a copy of the Job Description and Person Specification

QEF Application Form or CV to be submitted


Apply now

Apply using the form below or alternatively you can download an application form here. Please send the application to with RN218 in the email subject.


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