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Shop Assistant – Bank

Reference number:



North East Surrey


11.44 per hour



Closing date:

Sunday July 28, 2024


QEF Retail Trading has a network of retail shops throughout Surrey and Middlesex that sell a wide range of donated goods (clothing, bric-a-brac, toys & games) all at bargain prices. Looking for a bank Shop Assistant to cover our Banstead, Chessington Children’s, Chessington Clothes, Stoneleigh, Tolworth, and Worcester Park retail shops. The working days are Monday to Saturday inclusive of Bank holidays. The opening hours of the shop may vary.

Job Purpose

The bank Shop Assistant will be assisting the Manager to maintain high standards of shop presentation, actively helping to recruit volunteers and encouraging the general public to donate stock. Being part of a team achieving the sales target. Covering the manager’s day off.

About the role

• To work closely with the shop manager, undertaking specific duties as requested and deputising in his/her absence
• To ensure the shop operates effectively and achieve its maximum trading potential
• To maintain a high standard of presentation in the shop, ensuring that regular rotation of stock is carried out in line with current company procedures

About you
• You are passionate about your area of work
• Our Values and Behaviours inspire you
• Excellent communication skills
• Ability to work alone or as part of a team.
• Previous experience of charity shop retail is desirable.

About the team
The shops are each run by a shop manager and supported by the Head of Retail and a great team of volunteers. In some locations a paid Shop Assistant is employed to deputise in the manager’s absence.

Being part of QEF means
• Actively participating in learning, development and feedback opportunities
• Promoting QEF’s Equal Opportunities policy
• Being an active team player
• Being an ambassador of QEF’s Values and Behaviours

Being part of QEF means that you will be valued as a key member of a charity that is passionate about its work. You’ll gain a sense of professional satisfaction from knowing that every day you have worked as a team to improve someone else’s life. In addition, you’ll receive:
• 20 days annual leave plus bank holidays (pro-rata)
• Pension
• Range of training opportunities provided to ensure career development

Further Information
CLICK HERE for a copy of the Job Description and Person Specification

How to Apply
• If you are interested in becoming part of team QEF please APPLY NOW
• Apply early! This opportunity may be closed early if we receive a sufficient number of applications

Disability Confident Employer
• QEF is proud to be an equal opportunities employer
• We guarantee to interview all applicants who meet the criteria for a vacancy and to consider each applicant on their ability to do the job
• Please contact HR if you require any reasonable adjustment(s) for the application process or interview stage on or on 01372841144


Apply now

Apply using the form below or alternatively you can download an application form here. Please send the application to with RN214 in the email subject.


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