Representatives from Surrey based charity, Queen Elizabeth’s Foundation for Disabled People (QEF), are ensuring that this year’s Championships, Wimbledon, serves up a friendly experience for people with physical and hidden disabilities.
62 of the charity’s staff and volunteers have joined The Championship’s Guest Services Team to support the needs of the hundreds of disabled visitors who will be attending Wimbledon across the Fortnight. This includes supporting people with pre-booked assistance needs, signposting and / or chaperoning visitors to their desired location or specialist facilities, and answering any questions disabled visitors may have.
Last year the team from QEF conducted 230 surveys with disabled visitors, collating their feedback and insights on their experience of The Championships. This year the QEF team will again be conducting these important visitor surveys each day to ensure The Championships can gather feedback from disabled visitors to identify any future improvements which may need to be implemented.
Based in Leatherhead, Queen Elizabeth’s Foundation for Disabled People (QEF) is a charity working with almost 10,000 disabled children and adults every year with physical or learning disabilities or acquired brain injuries. Whether it’s expert neurorehabilitation to rebuild a life affected by brain injury, developing skills to live independently, providing mobility advice and assistive equipment, or acquiring the skills to drive a specially adapted car, QEF enables people to maximise their independence and achieve their potential.
Karen Deacon, Chief Executive at QEF said: “QEF and Wimbledon have a long-standing relationship and we have been providing support of this kind for more than 10 years now. Sport should be accessible for everyone, so it is great to see that the team at The Championships, Wimbledon are still so committed to ensuring an equally enjoyable experience is had by everyone who attends this wonderful event.
“We’d also like to say thank you to our corporate partner, Unum, who have kindly joined our QEF team again this year.”
Michelle Dite, Director of Operations at The All England Lawn Tennis Club said: “We want The Championships to be an inclusive and welcoming environment for all who visit us, and we are delighted to enlist in the support of QEF once again this year. With dedicated accessibility services and facilities across our Grounds, the support of QEF staff and volunteers ensures Wimbledon can provide each guest with a safe, comfortable but most of all, memorable experience at SW19.”