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Flight Video Guides

Your Guide to Flying with a Disability
Flying with a Disability

In partnership with the UK Civil Aviation Authority we have produced a series of films that give wheelchair users, especially powered wheelchair users, and people with hidden disabilities, information and insights about travelling by air and the support available.

Flying as a Power Wheelchair User

With unique access to a real life flight, we follow Jon and his Dad through every aspect of their journey, highlighting what’s involved and including useful links to more information you may need.

You can watch the film in different ways, either from start to finish so that you can see everything involved, or in specific segments that focus just on the information you need most. The film is subtitled throughout.

Make an Enquiry

Complete our client enquiry form or call us today
Call us on 0208 770 1151

Flying as a Power Wheelchair User

With unique access to a real life flight, we follow Jon and his Dad through every aspect of their journey, highlighting what’s involved and including useful links to more information you may need.

You can watch the film in different ways, either from start to finish so that you can see everything involved, or in specific segments that focus just on the information you need most. The film is subtitled throughout.

Alternatively, click on the images below to watch the sections that are most relevant to you:

1 Being flight ready: Here we look at the preparation and planning required before booking a flight

Useful information about specialist insurance can be found here  http://www.tryb4ufly.co.uk/ask-a-question#t4n109

If you need to speak to a continence advisor information can be found here  https://www.bbuk.org.uk/

2 At the airport: here we look at what’s involved in arriving at your departure airport, checking in and going through security

Useful information on how to deactivate and reactivate your wheelchair can be found here for all makes and models: www.bhta.com/air-transport-advice

Play Video

3 Boarding and seat transfer: Here we look at the process of being moved out of your wheelchair into a transfer chair to board the aircraft, and how the airport special assistance teams may transfer you to your seat

Useful information on how to deactivate and reactivate your wheelchair can be found here for all makes and models: www.bhta.com/air-transport-advice

Information about the availability and locations of The Eagle Hoist at airports can be found here.   http://www.haycomp.com.au/

Play Video

4 In-flight and landing: here we look at what you need to consider during your flight, including seating and accessing the on-board toilet

To discuss options around seating support solutions prior to flying contact QEF’s Tryb4uFly assessment team www.qef.org.uk/Tryb4uFly

If you need to speak to a continence advisor information can be found here  https://www.bbuk.org.uk/

Play Video

5 Disembarking and arrivals: here we show you what to expect when exiting the aircraft and entering the terminal at your destination

Useful information on how to deactivate and reactivate your wheelchair can be found here: www.bhta.com/air-transport-advice

Information about the availability and locations of The Eagle Hoist at airports can be found here.   http://www.haycomp.com.au/

If you have any questions contact us at accessibleaviation@qef.org.uk

Make an Enquiry

Complete our client enquiry form or call us today

Contact by Telephone

If you would prefer, you can contact the team via telephone on 0208 770 1151