Volunteer Shop Assistants

Location:

Various – see description

Salary:

Unpaid voluntary role

Hours:

Flexible

Closing date:

Wednesday December 31, 2025

Shop locations: Addlestone, Ashtead, Banstead, Bookham, Chessington Children, Chessington Clothes, East Molesey, Horsley, Shepperton, Stoneleigh, Tolworth, Worcester Park

We are looking for Volunteer Shop Assistants to help in our QEF charity shops which sell a wide range of donated goods, including books, fashion, jewellery, bric-a-brac.

There are lots of way you can help in the shop:

  • Organising and displaying our varied merchandise (furniture in some of our shops)
  • Serving customers at the till and helping them around the shop
  • Keeping up our high standard of window display
  • Sorting, steaming and pricing clothes


What’s in it for you?

  • Be part of a welcoming, supportive team
  • Gain transferable skills with full training in till work, stock rotation and display merchandising
  • Boost your CV with real-life retail and customer service experience
  • 20% discount in our shops
  • Make a genuine difference in people’s everyday lives

 

What skills will you need?

You don’t need any previous retail experience for this role, just a willingness to learn and enthusiasm to engage with the public. Lots of volunteers find there is a particular aspect of the role they enjoy and become an expert in.

Age range: This role is open to anyone from 16 years+. We also offer Duke of Edinburgh volunteering opportunities.

Time commitment

Typically, shops are open Monday to Saturday from 9.30am – 4pm. However, we try to offer flexibility on shift times, so you can work around your other commitments.

  • Morning shift: 10am – 1pm
  • Afternoon shift: 1pm – 4pm

*To apply for this role, please email volunteering@qef.org.uk or call Hazel on 07771575198. You do NOT need to upload a CV or covering letter*

Apply now

Apply using the form below or alternatively you can download an application form here. Please send the application to volunteering@qef.org.uk with in the email subject.

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